As Apple celebrates its 50th anniversary, it’s worth reflecting not just on its successes—but also on the parts of its ecosystem that haven’t aged as gracefully.

One of those is the App Store.

Launched in 2008, the App Store has now existed for more than a third of Apple’s lifespan. Yet, despite its central role in the iPhone and iPad ecosystem—and the billions it generates—many developers feel it has stagnated. After nearly two decades, the platform still suffers from usability issues, outdated workflows, and a lack of meaningful investment in developer experience.

A Profitable Platform… With Limited Reinvention

There’s no denying the App Store is massively profitable. Apple’s services division consistently reports huge margins, with the App Store acting as a major revenue engine.

But that profitability comes with a growing criticism:
👉 Apple benefits enormously from developers, yet gives relatively little back in terms of tools, support, or platform improvements.

For developers paying:

  • 15% commission (Small Business Program)
  • 30% commission (standard rate)

…the expectation is not just access, but value.

And that’s where frustration builds.

The Core Issue: A Locked Ecosystem

Unlike other platforms, iOS and iPadOS apps can only be distributed through the App Store. This gives Apple:

  • Full control over distribution
  • Full control over monetization
  • Full control over review and visibility

While Apple continues to defend this model globally, developers argue that this control should come with better services and tools.

Instead, many feel the platform has barely evolved.

Everyday Problems Developers Still Face

Beyond the big policy debates, the real frustration lies in small, practical issues that have persisted for years.

1. Unpredictable App Review Times

Developers have no visibility into how long reviews will take. This makes release planning difficult—especially when delays stretch to several days.

2. No Build Replacement During Review

If a bug is found after submission:

  • You must cancel the review
  • Upload a new build
  • Go back to the end of the queue

A simple “replace build without losing position” feature still doesn’t exist.

3. Fragmented Multi-Platform Submissions

Even with Universal Purchases:

  • iOS, macOS, and other platforms must be submitted separately
  • Reviews may be inconsistent across platforms

Ironically, building native apps across Apple platforms creates more friction, not less.

4. Metadata Is Locked After Release

Spotted a typo in your release notes? Too bad.

Developers cannot edit App Store metadata after approval without submitting a new version—an unnecessary limitation.

5. Poor Notifications and Reporting

Developers still lack basic conveniences like:

  • Notifications for new user reviews
  • Daily summaries of sales and revenue

Instead, they must manually check multiple pages in App Store Connect.

6. Slow and Unreliable App Store Connect

App Store Connect is widely criticized for being:

  • Slow
  • Buggy
  • Error-prone

For a company known for polished software, this remains a major weak point.

Workflow Friction That Adds Up

Individually, these issues may seem minor. But together, they create a frustrating daily experience:

  • Repetitive manual tasks
  • Inefficient workflows
  • Lack of automation
  • Poor UX in developer tools

These are not complex problems—they’re neglected ones.

Missing Features Developers Keep Asking For

Many requested improvements are straightforward:

  • Editable metadata after release
  • Rollback to previous app versions
  • Platform-agnostic promo codes
  • Better TestFlight behavior on macOS
  • Faster financial reporting
  • Ability to hide deprecated apps
  • Improved customer refund handling

None of these require radical changes—just attention and prioritization.

App Store Search: A Growing Problem

One of the most frustrating areas is search.

Even when users search for an app by name:

  • The correct app may not appear first
  • Ads and unrelated apps take priority

This undermines both:

  • Developers trying to be discovered
  • Users trying to find what they already know

Developer Support: A Weak Link

Another recurring complaint is Apple’s developer support:

  • Slow responses
  • Poor issue resolution
  • Lack of technical understanding

For a platform generating billions, expectations are much higher.

A Case for Trust-Based Publishing

One interesting proposal from developers:

👉 Allow trusted developers to release updates immediately, with review happening afterward.

Benefits could include:

  • Faster bug fixes
  • Reduced downtime for users
  • More efficient release cycles

Ironically, post-release review might even catch more abuse—since some bad actors already bypass pre-review checks using server-side changes.

The Bigger Picture

The App Store hasn’t failed—it still dominates mobile distribution.

But it has:

  • Stopped evolving at the pace developers need
  • Prioritized control over usability
  • Focused more on revenue than ecosystem health

At 50 years old, Apple is still one of the most influential tech companies in the world. But the App Store, one of its most important platforms, feels increasingly outdated behind the scenes.

Conclusion

The App Store doesn’t need a revolution—it needs attention.

Most developer complaints aren’t about policy battles or revenue splits. They’re about basic tools, workflows, and respect for the people building the ecosystem.

If Apple wants the App Store to thrive for the next 50 years, it must start treating developers not as a guaranteed revenue stream—but as partners worth investing in.

Did you enjoy this article? Feel free to share it on social media and subscribe to our newsletter so you never miss a post!

And if you'd like to go a step further in supporting us, you can treat us to a virtual coffee ☕️. Thank you for your support ❤️!
Buy Me a Coffee

Categorized in: