Fix Spotify ‘Upstream Request Timeout’ Error on Mobile and Desktop

As one of the most popular music streaming services globally, Spotify provides users with unlimited access to their favorite tunes. However, users sometimes encounter the frustrating ‘Upstream Request Timeout’ error, hindering their listening experience. This issue often arises from network-related problems that interrupt the connection between your device and Spotify’s servers. Whether you’re on a mobile device or using a desktop, understanding how to effectively troubleshoot and resolve this error is essential for a seamless streaming experience. Below, we’ll explore proven methods to fix the ‘Upstream Request Timeout’ error so you can get back to enjoying your music without interruptions.

1. Confirm Spotify’s Server Status

Before diving into troubleshooting your device, it’s crucial to verify that Spotify’s servers are operational. Use websites such as Downdetector to see if there are any reported outages. If the servers are down due to high traffic or technical issues, your only option may be to be patient until they are restored.

2. Check Your Internet Connection

If Spotify’s servers are functioning properly, the next step is to assess your internet connection.

• Switch Connections: Toggle between Wi-Fi and mobile data or vice versa to see if the issue resolves.
• Test Other Websites: Open different sites to ensure your internet is working correctly.
• Reboot Your Router: Power cycle your router by turning it off for a few minutes before turning it back on.
• Disable VPN: If you’re using a VPN, switch it off, as it can slow your connection and contribute to network errors.

3. Use Incognito Mode

Sometimes, browser settings or cache can cause issues with Spotify. Open the Spotify website in incognito mode on your browser:

• Click on the three dots in the upper right corner of your browser.
• Select ‘New Incognito Window’ or a similar option, which opens a fresh session without cached data or extensions that could interfere with playback.

4. Clear Browser Cache and Cookies

Accumulated cookies and cache files can bog down your browser and cause various issues, including the ‘Upstream Request Timeout’ error. Here’s how to clear the data:

• Open Chrome and click the three dots in the upper right corner.

• Go to ‘Settings’ from the dropdown menu.

• Click ‘Privacy and Security’ on the left.

• Select ‘Clear Browsing Data’.

• Check the boxes for ‘Cookies and other site data’ and ‘Cached images and files’.

• Choose the desired time range from the dropdown menu and click ‘Clear Data’.

After clearing the cache, restart your browser and revisit the Spotify website to check if the problem is resolved.

5. Update Your Browser

Outdated browsers can sometimes lead to compatibility issues with web applications including Spotify. To ensure you’re using the latest version of Chrome:

• Click the three dots in the top right corner.

• Hover over ‘Help’ and select ‘About Google Chrome’.

• The browser will automatically search for updates and install them if available. Click ‘Relaunch’ to restart Chrome and then check Spotify again.

Conclusion

Experiencing the ‘Upstream Request Timeout’ error on Spotify can be a frustrating obstacle for music lovers. However, by following the troubleshooting steps outlined above, you can effectively diagnose and resolve the issue, ensuring your streaming experience is smooth and enjoyable. Remember to check both server status and your internet connection, clear browser data, and keep your browser updated. With these solutions at hand, you’ll be perfectly equipped to tackle any future hiccups and get back to enjoying your favorite music without interruptions.