How to Fix “Server IP Address Could Not Be Found” Error in 5 Steps (2023)

You tried to access a website but received an error message: ‘Unable to find the server IP address.’ What does that mean? And, above all, how do you solve this problem? In this article, we will explain the possible causes of this error and the solutions to implement to remedy it.

Why does the message ‘Unable to find server IP address’ appear?

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The ‘Unable to find server IP address’ message appears when the browser cannot obtain the IP address of the website you want to visit. This can have several causes:

  • The website is temporarily inaccessible or has changed its IP address.
  • The DNS server you are using is down or does not know the IP address of the website.
  • Your Internet connection is unstable or interrupted.
  • Your browser or operating system is misconfigured or infected with malware.
  • Your firewall or antivirus is blocking communication with the DNS server or website.

How to fix the ‘Cannot find server IP address’ issue?

There are several solutions to resolve the ‘Cannot find server IP address’ issue. Here are the steps to follow:

Step 1: Check that the website you want to visit is accessible. To do this, you can use an online service like ‘Down For Everyone Or Just Me,’ which tells you whether the website is online or not. If the website is offline, you must wait until it is restored or contact its administrator.

Step 2: Verify that your Internet connection is working properly. To do this, you can try accessing another website or perform a speed test on ‘Speedtest.’ If your Internet connection is faulty, you must repair it or contact your service provider.

Step 3: Make sure your browser is up to date and not infected with malware. To do this, you can consult your browser’s ‘About’ page to check its version and install available updates. You can also scan your computer with antivirus software like Malwarebytes to detect and remove possible malware.

Step 4: Check that your firewall or antivirus is not blocking communication with the DNS server or website. To do this, you can temporarily disable your firewall or antivirus and see if the problem persists. If so, you must authorize communication with the DNS server or website in your firewall or antivirus settings.

Step 5: Change the DNS server you are using. By default, your computer uses your ISP’s DNS server, but it may be down or it may not know the IP address of the website you want to visit. You can then try using another DNS server, such as Google’s (8.8.8.8 and 8.8.4.4) or Cloudflare’s (1.1.1.1 and 1.0.0.1).

If you have followed these steps and the ‘Cannot find server IP address’ problem persists, your country or network may block the website you want to visit. In this case, you can use a VPN (Virtual Private Network) or proxy to bypass censorship and access the website.

FAQ

Here are some frequently asked questions about the ‘Cannot find server IP address’ issue:

What is an IP address?

An Internet Protocol (IP) address is a unique digital identifier that allows each device connected to the Internet to communicate with others. Each website also has an IP address corresponding to its domain name (for example, the IP address of www.google.com is 142.250.74.196).

When you type the address of a website into your browser, it sends a request to the Domain Name System (DNS) server, which is responsible for translating the domain name into an IP address. The DNS server then sends the website’s IP address back to the browser, which can establish a connection with the website’s server and display the requested page.

What is the difference between an IP address and a MAC address?

An IP address is a digital identifier that allows each device connected to the Internet to communicate. A Media Access Control (MAC) address is a physical identifier that allows each device connected to a local network to communicate with others. An IP address can change depending on the network you connect to, while a MAC address is unique and fixed for each device.

How to find out your IP address?

To find out your IP address, there are several methods. The easiest is to use an online service like ‘My IP,’ which displays your public IP address (the one visible on the Internet) and your local IP address (the one used on your local network). You can also use the ‘ipconfig’ command on Windows or ‘ifconfig’ on Mac or Linux to view your network connection information, including your IP address.

How to find out the IP address of a website?

There are several methods to find out the IP address of a website. The simplest is to use an online service like ‘IP Location,’ which displays a website’s IP address and geographic location based on its domain name. You can also use the ‘ping’ command on Windows, Mac, or Linux to send data packets to a website and get its IP address in return.

How to change your IP address?

To change your IP address, there are several methods. The simplest is to restart your modem or Internet box, which may result in the access provider assigning a new IP address. You can also use a VPN (Virtual Private Network) or proxy to hide your real IP address and use one located in another country or network.

How to block an IP address?

To block an IP address, there are several methods. The simplest is to use a firewall or antivirus, which allows you to create rules to authorize or prohibit communication with certain IP addresses. You can also edit your computer’s host file to redirect certain IP addresses to a blank or error page.

Conclusion

The ‘Cannot find server IP address’ problem can have several causes and solutions. You must check that the website is accessible, that the Internet connection is working, that the browser is up to date and secure, that the firewall or antivirus is not blocking communication, and that the DNS server is operational or changed. If the problem persists, you should use a VPN or proxy to bypass censorship or blocking of the website. We hope this article was helpful for you in resolving the ‘Cannot find server IP address’ issue. If you have any questions or comments, please feel free to leave them below. We will respond as soon as possible. Thanks for reading us!”

Mohamed SAKHRI
Mohamed SAKHRI

I'm the creator and editor-in-chief of Tech To Geek. Through this little blog, I share with you my passion for technology. I specialize in various operating systems such as Windows, Linux, macOS, and Android, focusing on providing practical and valuable guides.

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