How to Fix Windows Update & Microsoft Store Error 0x80244007

The 0x80244007 error occurs when Windows cannot complete its update handshake, leading to failed update scans, stalled Microsoft Store downloads, or WSUS client issues. This error usually stems from stale update metadata, expired authentication tokens, or corrupted Windows Update components.

Whether you encounter it on a consumer PC or a WSUS-managed device, this guide provides step-by-step solutions to restore updates and Store functionality.

Understanding 0x80244007

On WSUS-managed PCs, this error often happens because the client cannot renew Windows Update cookies. Microsoft provides a WSUS rollup update to fix the cookie-renewal failure. On consumer PCs, the issue is typically caused by broken caches or outdated tokens.

Quick Initial Fixes

Before digging deeper, try these simple steps:

1- Restart your PC and retry the update or Store download.

2- Sign in with your Microsoft account password instead of Windows Hello. This refreshes tokens that may be blocking downloads.

3- Run a Windows Update scan: Settings > Windows Update > Check for updates

4- Reset the Microsoft Store cache: Win + R → wsreset.exe

Reset Windows Update Components

If the error persists, reset Windows Update services and caches. Open an elevated Command Prompt (Run as administrator) and run:

1. Stop update-related services

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

2. Rename update cache folders

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old

3. Start services again

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Restart your PC and retry Windows Update and Microsoft Store downloads.

Repair System Files

If clearing caches doesn’t help, repair the system image and protected files:

Run DISM

dism.exe /online /cleanup-image /scanhealth
dism.exe /online /cleanup-image /restorehealth

Run SFC

sfc /scannow

Reboot after completion and test updates or Store installs.

Fixing 0x80244007 on WSUS Devices

1. Install Microsoft’s WSUS update rollup that fixes cookie renewal failures.
2. Sync WSUS and refresh clients:

wuauclt /reportnow
usoclient StartScan

3. Confirm WSUS URLs and certificates are reachable.

Tip: If policies or certificates block access, correct them before retrying scans.

Additional Troubleshooting

• Antivirus conflicts: Temporarily disable third-party security software. Some programs block update components.
• Microsoft Store-only issues: Reinstall the Store package via PowerShell and run wsreset.exe.
• Last resort: Perform a clean Windows install after backing up important files. This replaces all update components and eliminates deep corruption.

Summary

Error 0x80244007 is typically caused by handshake failures, outdated tokens, or corrupted update caches rather than a network problem. Clearing Windows Update caches, repairing system files with DISM/SFC, and updating WSUS servers in managed environments usually resolves the issue. Following these steps will restore Windows Update scans and Microsoft Store downloads, ensuring your system stays current.